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 The Practice now provides FREE SMS Text message reminders for appointments - please check that we have your correct mobile number (We do not send any patient identifiable information)

Statement of Intent - published 30 September 2014



If you are requesting a repeat prescription at Claverley and wish to collect it from Pattingham surgery please order it directly from Pattingham Surgery. Please see the prescriptions section along the top of this website for more details.

Changes to Pattingham's Phlebotomy Walk In Clinic

From Tuesday 7th October the walk in bloods clinic based at Pattingham Surgery will be appointment only. This will aim to reduce waiting time for patients to be seen by the phlebotomist.

The process in which a blood test is requested has also changed. All requests now go electronically to the hospital where the sample is tested. It is not possible to add requests or edit the requests that have already been sent to the lab.

Patients requiring an INR and a regular blood test are reminded to book a double appointment.

Appointments can be made by telephone or in person at both Claverley or Pattingham Surgeries.


All patients aged 75 and above now have an allocated NAMED GP.  This is a national requirement from NHS England. Your named GP is the one whose name appears on your repeat prescriptions.  You can still choose which GP you see at the surgery.



The goverment has launched an out of hours service.

If you require medical assistance out of hours you will ring 111.

If you ring the surgery number 01746 710223 you will hear a message asking you to ring 111 (this is a free call)

Carers Direct

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website